To begin the testing process, please complete the New Client Form and return it to our Finance section via fax at 979.458.3260.
We appreciate your interest in utilizing the TVMDL’s services. We are committed to providing accurate, rapid, state of the art services, which are also affordable to clients. Below are some items that will help us to provide you with the best service possible.
When testing on each submission is complete, you will receive a final report and a record of charges associated with that case via email. Please wait until the end of the month and utilize your final monthly invoice to pay your account. All payments will be applied to the oldest charges first.
A final monthly invoice is sent on the first working day of each month via email. It will provide the activity on your account for the prior month. The balance of your bill will be due by the end of each month to avoid finance charges. Finance charges of .833% per month (10% annual rate) are assessed on all outstanding charges older than 30 days.
It is important when submitting any payment to reference your TVMDL account number, either by enclosing your monthly payment stub, or including the account number in the memo section of your payment. TVMDL accepts VISA, MasterCard, Discover, and American Express credit card payments. Credit card payments may be made online through access to your TVMDL client portal or by phone at 979.458.3207. We encourage you to sign up for automatic payments, by using the Auto Pay Enrollment form.
A list of tests offered by TVMDL along with pricing information, required specimens and turn-around times is available through the search option on our home page at tvmdl.tamu.edu. You are able to search by laboratory section, test, condition or species.
TVMDL reserves the right to deny service to any account with a past due balance or with a delinquent payment history.
Please contact our Finance section at 979.458.3207 if you have any questions.