How do I get to TVMDL?
Answer: TVMDL has laboratories in College Station, Center, Gonzales, and Amarillo. For driving directions, see the locations and hours section.
How do I send a sample / How do I ship to TVMDL?
Answer: There are many laws and regulations that are involved with shipping samples. General information may be found in Shipping Specimens section of the web site.
I have a question about my bill. Whom do I contact?
Answer: For billing questions or copies of invoices, contact TVMDL’s Finance Section by e-mail at firstname.lastname@example.org or call (979)-458-3207.
Does TVMDL bill third party?
Do I need a credit account before I am able to use TVMDL’s services?
Answer: No; you may send a sample, but prepayment is required. Please see the forms page for more information.
Does TVMDL accept credit cards? Answer: Yes; Visa, MasterCard, and Discover are accepted.
If I submit the Prepayment Credit Card Form with a case, will my card number be kept on file? Answer: No; once the case has been completed, the card will be processed and the information will be destroyed.
Why is there a price differential between in-state and out-of-state submitters? Answer: TVMDL is an agency of the State of Texas, receiving funds appropriated by the Texas Legislature. Residents of Texas, through taxes, support the services provided by TVMDL.